What is My PartsHub?

My PartsHub is an online order System to easily research und buy Daimler Truck spare parts.

Customers can find Mercedes-Benz genuine parts, Truck Parts and as well EvoBus and Fuso Europe spare parts.

 

How can I get access to My PartsHub to shop Mercedes-Benz Trucks spare parts?

As a customer, please visit the registration page for all Daimler Truck applications: Click Here.

After the registration you can log into My PartsHub with the credentials received.

 

I registered at UMAS and requested a login but didn’t receive any email with login credentials. What should I do?

Please contact the UMAS support: Click here

 

I am already registered but forgot my password. What should I do?

On the Business ID login page you can find a button to reset your password.

If there’s more help required you can find a help center on the bottom right corner.

  

How can I select, change or delete dealer location?

Please go to top of the home page and select My Account > Select Dealer

 

I haven’t received any response after my dealer request for several days. What should I do?

If you haven’t received any response, please contact this dealer via phone or alternatively select another

dealer nearby. For a new selection, please visit the dealer locator: Click here.

 

How do I know if a spare parts fits into my vehicle?

You have two options to verify if a spare parts is compatible with your vehicle.

Option 1: Start your parts research by using a VIN (Vehicle identification number).

Option 2: On the product detail page of each product you can find the an entry field for a compatibility check.

You can enter a VIN and check the compatibility. In case the selected spare part fits into your vehicle you will see a green hook.

 

How do I know how fast the products can be picked up or are delivered?

The parts availability is displayed as follows:

green: product is available at the dealer

yellow: product is available within 24h – 48h

red: product is not available, please check with your dealer

 

How are the prices displayed?

Prices are displayed in 2 lines. In the first line you can find the discount group which was

allocated to you by the dealer and the respective discount in %. In the second line you

can find the original price and the actual price for the spare part.

 

How can I set and choose a delivery location for my purchases?

Please go to My Account > Addresses. There you can add a new address for billing or deliveries.

These addresses will be available for selection at the checkout.