Frequently asked questions (FAQs)
What is My PartsHub?
My PartsHub is an online order System to easily research und buy Daimler Truck spare parts. Customers can find Mercedes-Benz genuine parts, Truck Parts and as well EvoBus and Fuso Europe spare parts.
How can I get access to My PartsHub to shop Mercedes-Benz Trucks spare parts?
As a customer, please visit the registration page for all Daimler Truck applications: Click Here.
After the registration you can log into My PartsHub with the credentials received.
I registered at UMAS and requested a login but didn’t receive any email with login credentials. What should I do?
Please contact the UMAS support: Click here
I am already registered but forgot my password. What should I do?
On the Business ID login page you can find a button to reset your password. If there’s more help required you can find a help center on the bottom right corner.
How can I select, change or delete dealer location?
During the first login a dealer locator will be displayed. Please select a dealer near your location and send a request to accept you as a customer. Please note that this can take several days, depending on the reaction time of that dealer.
I haven’t received any response after my dealer request for several days. What should I do?
If you haven’t received any response, please contact this dealer via phone or alternatively select another dealer nearby. For a new selection, please visit the dealer locator: Click here.